Home Rules for selling and buying goods
Rules for the sale and purchase of goods
1.      General concepts

1.1 The following terms used in these Rules shall have the following meanings:

1.1.1. Account - an account created by the Customer on the website www.viskastikra.lt and/or mobile application;

1.1.2. the Client or You - a natural or legal person who uses the Viskastikra.lt Website / Mobile Application and/or Services;

1.1.3. Registered Customer - a Customer who has created an Account on Viskastikra.lt;

1.1.4. Privacy Policy - the policy governing the processing of your personal data on Viskastikra.lt;

1.1.5. the Rules - these rules for the use of the Viskastikra.lt website and the Mobile Application and which are published on the Website and the Mobile Application;

1.1.6. "Viskastikra.lt" means UAB "Kruza", a private limited liability company incorporated and operating under the laws of Lithuania, company code 303302416, address Svajonės g. 40, Klaipėda, Lithuania, which administers the Viskastikra.lt website and mobile application and sells its products and services;

1.1.7. Seller - a natural or legal person who sells his/her goods and services on the Website and/or Mobile Application and with whom the Customer enters into a Purchase Agreement.

1.1.8. Website - the website available at https://viskastikra.lt/;

1.1.9. Shopping Cart - a list of products that the Registered Customer selects and wishes to purchase.

2.      Purchase from

2.1 Each Customer may use the Website and/or the Mobile Application, regardless of whether or not they have registered an Account. The email address used to register for an Account cannot be used for shopping without registration. In this case, you will be asked to log in to your Account if the email address provided is recognised as having been registered on the Website and/or the Mobile App.

2.2 For registered Customers, the first step in the purchase process is logging into the Account.

2.3 Once you have found the product you wish to purchase, click on the active "add to cart" field. From there you will be redirected to a page where you will need to enter your delivery and billing information. Once you have entered this information and selected your preferred delivery method, select the final confirmation button to complete your order.

2.4 After payment for the goods ordered, your order will be forwarded to the Vendors who sell the goods you have ordered.

2.5 We will inform you of the status of your order by email and SMS.

3.      Content

3.1 The Website and the Mobile App contain lists, descriptions and visualisations of the products and services of Viskastikra.lt and the Vendors.

3.2 Viskastikra.lt is not responsible for the completeness, accuracy, reliability, reasonableness or timeliness of any such listings, descriptions or visualisations (including features, specifications and prices). The availability and information on the Website and/or the Mobile App is subject to change at any time without notice.

3.3 Certain products may be age-restricted or restricted to certain ages. By ordering a product with age restrictions, you confirm that you are of the required minimum age.

4.      Your account

4.1 In order to receive and use certain Viskastikra.lt services, you have the right to register on the Viskastikra.lt website or mobile application.

4.2 Registration on the Website and/or the Mobile App is free of charge.

4.3 You must use your email address to create an account. You can create one Account using one email address.

4.4 All information you provide when creating a Viskastikra.lt Account, as well as information provided through the use of the Account or at any other time, must be accurate and truthful.

4.5 By registering and/or using the Website and/or Mobile Application, you represent and warrant to Viskastikra.lt and the Vendor that the information and/or data and/or documents provided by you are accurate, valid and will continue to be accurate and valid until such time as you cancel your Viskastikra.lt Account.

4.6 Viskastikra.lt reserves the right, at its sole discretion, to refuse to allow you to create an Account without providing you with a reason for such refusal.

4.7 You should not share, transfer or otherwise make your Account available to any third party while using the Website and/or Mobile Application.  You are entirely responsible for the security and confidentiality of your login details and for any actions you take on your Account.

4.8 If you discover or suspect that your login details, password or other security measures have been lost, stolen, misappropriated or used without your knowledge, we recommend that you change your password. You must immediately notify Viskastikra.lt of any breach, loss or theft of your Account, password or other security measures. Any unreasonable delay in notifying us may affect the security of your Account and may also expose you to liability for damages arising from the use of your Account.

4.9 Upon receipt of your notification of the existence of the circumstances set out in clause 2.8 of these Terms, Viskastikra.lt will take reasonable steps to suspend use of and access to your Account. Viskastikra.lt does not warrant that use of your Account will be suspended immediately and is not responsible for any failure to suspend use of your Account immediately or for any delay in use of your Account that is longer than you might have expected.

4.10. By accepting these Terms, you represent and warrant that all activities on your Account (including, without limitation, purchasing, posting, clicking, checking relevant boxes, modifying information, making subscriptions, placing and making orders and payments, and any other activities) are performed by you.

4.11. By using the Website and/or the Mobile Application, you agree to comply with all applicable laws and regulations.

4.12. By agreeing to these Terms, you undertake to use the Website and the Mobile Application for your personal use. Any commercial activities, including offers to buy, linking to other websites and other commercial activities on the Website and the Mobile Application are prohibited.

4.13.                    These Terms and Conditions apply in conjunction with the Privacy Policy (https://viskastikra.lt/content/8-privacy).

4.14.                    You have the right to cancel your Account at any time by submitting your request to Viskastikra.lt. Upon receipt of your request for cancellation of your Account, your ability to use your Viskastikra.lt Account will be temporarily suspended.

4.15.                    After the cancellation of your Account, Viskastikra.lt will retain the data provided by you in your Account for 6 months after the date of cancellation of your Account. During this period, you have the right to update your Account at any time without losing any information by submitting a written request to the contacts indicated on the Viskastikra.lt Website and/or Mobile Application.

4.16.                    If you do not update your Account within the time limit, your Account will be deleted.

4.17.                    After cancellation (deletion) of your Account, the information that you have made publicly available remains and is not destroyed.

4.18.                    Viskastikra.lt has the right to suspend your right to use your Account or permanently delete it at any time if you violate these Terms and Conditions or otherwise make unauthorised use of the Website, the Mobile Application or the services provided by Viskastikra.lt.

4.19.                    If your use of your Account has been suspended, you will not be able to purchase Viskastikra.lt products or use other services during the suspension period.

4.20.                    If you have violated these Terms and your use of your Account has been suspended, you can find out about the violation and the status of your Account by contacting Viskastikra.lt.

5.      VISKASTIKRA rights

5.1 Viskastikra.lt has the right, at its sole discretion, to modify, suspend or discontinue some or all of the features of the Website and/or the Mobile Application, as well as to change the layout of the elements on the Website and/or the Mobile Application, without any prior notice of the change.

5.2 Viskastikra.lt shall have the right, at its sole discretion, to suspend or discontinue the operation of the Viskastikra.lt Website and/or Mobile Application at any time without prior notice. In such event, the Seller will complete all accepted and confirmed orders and no new orders may be placed through the Viskastikra.lt e-commerce website.

5.3 In the event of a change in the conditions for the provision of services (e.g. changes in market conditions, legislation, etc.), Viskastikra.lt shall have the right to change the scope and/or method of provision of services, as well as to suspend and/or terminate the provision of services. If the Customer does not agree with such changes, the Customer should not continue to use Viskastikra.lt services.

5.4 If the Customer attempts to undermine the stability or security of Viskastikra.lt's operation or fails to comply with his/her obligations, Viskastikra.lt shall have the right, at its sole discretion, to immediately suspend or terminate the Customer's access to Viskastikra.lt's website or terminate the Customer's Account without prior notice.

6.      Third Party Websites

7. 6.1 The Website and/or the Mobile Application may contain links to third party names, brands, goods or services as well as active links to third party websites or information. The provision of such links or information to Viskastikra.lt does not constitute an endorsement, sponsorship or recommendation by Viskastikra.lt to use the services or information of such third parties.

8. 6.2 Viskastikra.lt is not responsible for the content of linked third party websites or links contained in such websites, including media or mobile application platforms with which Viskastikra.lt collaborates or otherwise interacts. Viskastikra.lt is not responsible for the acts or omissions of the operators of such websites or platforms. Your use of third party websites or platforms is at your own risk, and we recommend that you familiarize yourself with the terms and conditions (including privacy policies) applicable to such websites before using their services.

9.      Reviews, reviews, comments, messages and other content

9.1 Viskastikra.lt grants you the right to comment, post content and otherwise communicate on the Website.

9.2 By posting any information, content or material on the Website or mobile application, you grant Viskastikra.lt an irrevocable, unrestricted, worldwide, royalty-free right to display, transmit, distribute, publish, copy, adapt, modify, translate, create derivative works from, and otherwise use any and all information posted by you in the manner and for the purpose selected by Viskastikra.lt in its sole discretion. This license also grants you the right to sub-license the content you post. By agreeing to these Terms, you represent and warrant that you have full authority to grant such license to Viskastikra.lt.

9.3 The Client agrees that Viskastikra.lt shall be free to use any ideas submitted or published by the Client for any purpose. Viskastikra.lt shall have the right to assign its rights in the content. Viskastikra.lt is not and will not be subject to these obligations:

9.3.1. to keep the content or ideas posted by the Customer confidential;

9.3.2. to pay compensation for content or ideas posted by the customer;

9.3.3. respond or otherwise react to the content or ideas posted by the Customer.

9.4 You grant Viskastikra.lt the right to use any name(s) in connection with any content or idea that you have made available to Viskastikra.lt, but Viskastikra.lt is under no obligation to exercise this right to link to the content.

9.5 The Customer represents, warrants and confirms that the Customer's publicly posted content, posting or opinion is:

9.5.1. true, accurate and lawful;

9.5.2. is not deceptive, harmful or misleading.

9.6 The Client is prohibited from posting any information that is unlawful, unfair, threatening, defamatory, infringes intellectual property rights (including publicity rights) or otherwise may infringe the rights of third parties, including malicious content containing software viruses, information that may constitute political campaigning, information that may constitute commercial activity, mass mailings or any form of spam or unsolicited commercial electronic communications.

9.7 Content is considered prohibited if:

9.7.1. is false, deceptive, inaccurate or misleading;

9.7.2. violates any law or is otherwise likely to cause damage;

9.7.3. is protected by law and may infringe the rights of others (including Viskastikra.lt), including patents, copyrights, trademarks, trade secrets, rights of publicity or privacy, or any other proprietary rights, and is used without the express, prior, written, and valid consent of the relevant rights holder;

9.7.4. is contrary to the principles of good morals, pornographic in nature or otherwise objectionable;

9.7.5. is defamatory, libellous, threatening, abusive, hateful or insulting to the honour or dignity of any person or entity;

9.7.6. is of a violent, degrading or intimidating nature towards a person or group of persons on the grounds of religion, gender, sexual orientation, race, ethnicity, age or disability;

9.7.7. is of a violent or threatening nature, or encourages cruelty or threatening behaviour towards a person or group of persons;

9.7.8. it contains advertisements, unsolicited descriptions or spam links to other websites or persons without the prior written permission of Viskastikra.lt;

9.7.9. is published on behalf of another business entity or person, including Viskastikra.lt, its affiliated employees and representatives;

9.7.10. violates any policies or rules posted on the Website and Mobile App;

9.7.11. is intended to harm, damage, render inoperative or otherwise interfere with the operation of the Viskastikra.lt Website and/or Mobile Application or Viskastikra.lt's partners.

9.8 If you post the content referred to in clauses 5.7 and 5.8 of these Terms of Use, or if Viskastikra.lt or another third party determines that your posting does not comply with the criteria set out in clause 5.6 of these Terms of Use, you will be solely responsible for all liability in connection therewith. Viskastikra.lt reserves the right to terminate or suspend your Account without prior notice.

9.9 Viskastikra.lt reserves the right to delete illegal content posted by you or content that may infringe the rights or legitimate interests of third parties, without prior notice.

9.10. Viskastikra.lt reserves the right (but not the obligation) in its sole discretion to monitor, evaluate and analyse the content posted by you and your use of and access to the Website and the Mobile Application, including to determine compliance with these Terms of Use, and any other terms of use that Viskastikra.lt may establish.

9.11. Viskastikra.lt shall also have the right (but not the obligation) in its sole discretion to edit, move, delete or refuse to make available the content on the Website and the Mobile Application for any reason whatsoever, including a breach of these Terms, whether for legal or other reasons.

9.12 Notwithstanding the foregoing, the Customer shall be fully responsible for all content posted by the Customer and shall indemnify Viskastikra.lt for any damages caused by the Customer's posting of such content.

10.  Confidentiality

11. 7.1 In the course of providing the Services, Viskastikra.lt shall treat your personal, confidential and/or proprietary information, including but not limited to your personal data and/or any other information and documents provided by you, as well as information related to the relationship between you and Viskastikra.lt. We undertake to keep the information you provide to us confidential and to use it only for purposes related to the provision of services to you. The information you provide will not be used for any other purpose or disclosed to any third party not related to the provision of services to you.

12. 7.2 The confidentiality obligation shall apply in all cases except where otherwise agreed or where the disclosure of information to Viskastikra.lt is required by law and by authorised public authorities or where such information is already public.

13.  Exclusion of warranties

14. 8.1 Viskastikra.lt makes no warranties as to the results to be obtained from the use of the Viskastikra.lt Website, the Viskastikra.lt system, services, information or content. The Customer is solely responsible for the use of the Website or mobile application.

Viskastikra.lt makes no warranties as to the functionality of the Website and/or mobile application, the information or content provided and the Website must be used as it is at the time of the provision of services. To the fullest extent permitted by law, Viskastikra.lt, its licensors and suppliers disclaim all warranties of any kind, including, but not limited to, implied warranties of merchantability. Viskastikra.lt and its affiliates, licensors and suppliers make no warranties as to the accuracy, completeness, security or timeliness of the content, information or services on the Website and the mobile application. Nothing on the Website or on the Viskastikra.lt Mobile Application shall create any warranty of any kind unless such warranty is expressly stated in these Terms.

16. 8.3 Some jurisdictions do not provide limitations on warranties, so the limitations and exclusions in this section may not apply to you. Where the law gives you certain rights, such rights are enforceable against you. By accepting these Terms, you acknowledge that the disclaimers, limitations and exclusions of liability, warranty and warranty in these Terms are fair and reasonable.

17.  Complaints

17.1 If you have a complaint about Viskastikra.lt or specific services, you have the right to make a complaint by contacting our customer service centre. Properly submitting a complaint helps us to distinguish it from general enquiries and to respond more quickly, so when submitting a complaint, please specify what action you would like us to take in relation to you.

18.  Limitation of liability

18.1 In the event that Viskastikra.lt is held liable for relevant infringements under applicable law, Viskastikra.lt's liability shall be limited to the amount of direct damages suffered. To the extent not inconsistent with law, Viskastikra.lt, its affiliates, its licensors, its suppliers, or any third parties referred to on the Website shall not be liable for any incidental, consequential, punitive or other damages, lost profits or damages for loss of data or business interruption arising out of the use of the Website, the Viskastikra. Viskastikra.lt shall not be liable for any damages arising out of the use of the Website or the use of any of its systems, information, services or content, or for breach of warranty, contract, tort or any other legal right, whether or not Viskastikra.lt has been advised of the occurrence of such damages. To the extent not inconsistent with the requirements of law, the remedies provided for in these Terms and Conditions are exclusive and shall apply to the extent expressly provided in these Terms and Conditions

19.  Ownership

19.1 The content of the Website, i.e. text, graphics, images, trademarks, service marks, logos and other materials are protected by copyright and other laws of the Republic of Lithuania and the European Union and belong to Viskastikra.lt. Unauthorised use of such content may infringe the rights of authors, trademark owners and other rights protected by law. By using the Website and the mobile application, you may not sell, modify, reproduce, display, publicly perform, distribute, create derivative works from, or otherwise use the content of the Website in any way for any public or commercial purpose. You may not use the content of the Website and the mobile application on any other website or networked computing environment for any purpose.

19.2 By accepting these Terms, you acknowledge that you are aware that Viskastikra.lt has exclusive rights to the Viskastikra.lt trademarks. You may not use any Viskastikra.lt trademark in connection with any product, service, domain or part of a company name, or take any action that conflicts with Viskastikra.lt's exclusive rights, except to the extent that such right has been granted to you by Viskastikra.lt, and then only to the extent set out in the Viskastikra.lt prior consent. These Terms do not grant you any rights other than to the extent necessary for the creation of your Viskastikra.lt Account and use of the Website and/or the Mobile Application. You agree not to take any action to delete or destroy any of Viskastikra.lt's communications that are made publicly available on the Website or the Mobile Application, including, without limitation, communications regarding intellectual property rights.